Honourable Member, the Department could not find any information using the ID number provided and efforts to gain more information from your office failed.
I am therefore requesting that you provide me with further details so that we can make the necessary intervention and assist to resolve the matter.
Further, cases such as these should concern all of us as public representatives and our first instinct should be to assist. I hope the Honourable Member has, beyond asking the question, provided some assistance and advice on what the person referred to should do while this matter is being investigated.