NATIONAL ASSEMBLY
FOR WRITTEN REPLY
QUESTION 347
DATE OF PUBLICATION: Friday, 14 March 2014
INTERNAL QUESTION PAPER NO 6 of 2014
Mr J E Marais (DA) to ask the Minister of Home Affairs:
What (a) special facilities and (b) processes have been introduced at Home
Affairs offices to accommodate (i) disabled and (ii) infirm senior citizens
who are applying for smart identity cards?
NW400E
REPLY:
(a)&(b) The Department of Home Affairs works closely with the
Department of Public Works to ensure that all facilities are user-
friendly and that they cater for disabled and infirm senior citizens.
Offices are mainly situated on the ground floor, ramps are provided
where required and lifts are available where necessary. There are
also special counters in all offices that cater for citizens with
special needs.