(1) Whether concessions or arrangements exist that exempt indigent persons from paying the fees associated with applications for important documents such as identity documents; if so, what are the relevant details of these concessions or arrangements; if not, how are such individuals being assisted with their applications; (2) what are the requirements in order to be eligible for such concessions; (3) how many applications have been received in the (a) 2009-10, (b) 2010-11 and (c) 2011-12 financial years?