(1) What were the total hours lost at Home Affairs offices in each province due to (a) load shedding and (b) system downtime (i) in the past five years and (ii) since 1 January 2024 up to the latest specified date for which information is available;
(2) what was the total percentage of uptime of the Home Affairs services system hosted by the State Information Technology Agency in each province (i) in the past five years and (ii) since 1 January 2024 up to the latest specified date for which information is available?