1. No, the Department is not aware of any backlogs pertaining to issuing of birth certificates, identity documents, marriage certificates and permanent residence permits prevailing at its Mitchells Plain office. It should be clarified that the Department’s office in Mitchells Plain deals with citizen affairs only, i.e. processing of applications mainly concerning identity documents, passports, birth, marriages and death in relation to South African citizens and naturalised persons. The office does not have an Immigration Unit and therefore does not process any citizenship or permitting applications.
2. We have not received any complaints from the broader public and immigrants.