a) There were no offices opened in rural areas during the period in question. The National Home Builders Registration Council (NHBRC) is in the process of concluding a Memorandum of Understanding (MoU) with the South African Local Government Association (SALGA). This MoU aims to secure locations for service points (shared office space in rural municipalities), which will cater for communities that are far from the existing main offices and the rural communities. Furthermore, the NHBRC reaches out to these communities through the utilisation of community halls and outreach programmes as part of its service strategy.
b) Not applicable.