NATIONAL ASSEMBLY
QUESTION 2257 (Written) 19
NOVEMBER 2009
Mr S J Masango (DA) to ask the Minister of Public Works:
(a) How many calls have been received through his departmentâs
hotline Operation Re Ya Patalaâs (i) toll free and (ii) fax
numbers (details furnished), (b) how many of these calls have
been dealt with, (c) what amount has been paid back to service
providers as a result of the calls received by the hotline, (d)
how many service providers are still owed money, (e) what is the
amount that is still owed to service providers by (i) one month,
(ii) three months and (iii) six months and (f) when will this
money be paid?NW2966E
REPLY:
a) The number of call received by the departmentâs call center
since the inception (from mid-October 2009) to date is only 32
formal queries.
i) All 32 queries have been received through the toll free number.
ii) No querry that have been received through fax number to date.
b) All calls have been dealt with accordingly as they received.
c) R 1 275.571.00
d) According to the cases handled through the toll free line there
are eleven service providers that are still owed by the
department.
(e) (i) R2,557,521
(ii) Since the Hotline was only established in mid-October
2009, the Department does not have such information from
the service providers
(iii) Since the Hotline was only established in mid-October
2009, the Department does not have such information from
the service providers
(iv) The remaining invoices are getting paid as and when
supporting documents are received and the verification is
completed. The number changes on a daily basis depending on
the cases received.