The leader of the delegation expressed her appreciation for the presence of Councillors as public representatives and indicated that they were critical in driving and monitoring service delivery programmes. She pointed out that it is the responsibility of Parliament to oversee the quality and impact of services rendered to the citizens She indicated that in the State of the Nation Address, President Zuma pronounced on the eradication of informal settlements and the provision of proper sanitation as priority areas. She recommended that the issue of the mortgage default insurance policy should be taken seriously as it aimed to address the gap market in the delivery of housing.