Transnet communicates eight weeks in advance with the community to be visited, and uses community radio stations, local newspapers and public offices to publicise the train. The staff on the health train is guided by dignity and respect for the patients. The train has facilities for the physically impaired and also has pictographs to assist patients who are illiterate. At every station, Transnet invites the Department of Health to do voluntary counselling and testing and the Department of Home Affairs to register community members for identity documents.