Some tenants complained about the state of their units, particularly on the poor-quality finishing. When it rained, water leaked through the roofs of 5th and 8th-floor units, and as a result these units were damp. The matter was communicated to the Client Services Manager of the Own Heaven rental housing project, Ms T Yawa, who accompanied the delegation. The Manager claimed that she was not aware of the problem. It was agreed that the Manager would attend to the problem.