Claim Type |
*Backlog, i.e., Claims older than 60 days (Claims) |
*Average time for processing (days) |
(i) Total number of claims on hand |
(ii) Average number of the days that claims have been outstanding in each case # |
a) Withdrawal Claims |
242 |
24 |
1 859 |
158 |
b) Retirement Claims |
416 |
22 |
5 025 |
125 |
c) Death Claims |
1 130 |
81 |
3 523 |
220 |
In relation to the question, kindly see below the Government Pensions Administration Agency response:
*Backlog cases are defined as cases older than 60 days.
*Age of claims vary depending on specific complexity of each case.