According to the information received from Eskom:
(1)(a) Eskom is not ignoring the community of Pimville.
Eskom has responded to all 32 faults logged by the Pimville customers since June 2021. Regrettably, 24 of the 32 faults relate to cable theft, five to network overload and three were due to planned maintenance.
In the Pimville area Eskom has ~24 700 registered customers however 70% (~17 300) of these customers do not buy electricity.
The causes of power interruptions in Pimville are vandalism, cable theft and illegal connections which result in an overloaded network.
It is to be noted that queries and faults from customers that do not buy electricity are scheduled for meter audits. Upon auditing, customers that are found to be buying electricity legally are restored. However, customers that are found to be buying illegal electricity tokens; not buying at all; or have tampered meters, are issued with fines and their supply is only restored once payment of the tamper fine is received.
Recently, the longest outage experienced was due to infrastructure vandalism at Moroka substation which affected supply in multiple areas in Soweto, including Pimville. The vandalism resulted in an explosion at the substation which took almost a week to repair due to the extent of the damages.
Even though Eskom secures the substation, thieves still find a way to break in, steal cables and other equipment, leading to massive destruction and extended unavailability of electricity to customers.
(1)(b)(i) and (ii) Eskom has taken the following measures:
(2) Yes, Eskom conducts routine assessments as required by our maintenance philosophies.
The tampering and the bypassing of meters, illegal connections and unauthorised operations result in electricity demand exceeding the design capacity of the network and overloads and damages electricity infrastructure i.e., transformers.
Of ~132 transformers in the area, six failed recently due to overloading however three have since been restored. The cost of replacing a transformer is ~R400 000.
For Pimville area alone Eskom has lost revenue of ~R36 million in the last four (4) months.