(1) The Department has appointed ICAS as a Health and Wellness Services Supplier to provide emotional support to employees and their immediate family members.
(2)(a) Telephone and face-to-face counselling services (trauma, loss, sexual harassment, etc.), e-Care services (Online services by qualified professionals).
(b) It is a national programme accessible throughout all Provinces. Affected employees are serviced at their preferred venue nearer the workplace or home.
(c) Professional psychologists, social workers and registered counsellors.
(d) Personal and work related health and wellness issues affecting employees and their immediate family members (Stress, GBV, abuse, financial wellness, trauma debriefing, marital problems, parenting).
(3)(a) Awareness campaigns conducted through life management services through webinars to empower employees with coping mechanisms.
(b) (i) To date, the Department has hosted 6 webinars across the country.
(b) (ii) Webinars were held in Northern Cape, (1); Western Cape (1); Gauteng (1); and Head Office (3). Topics were: Sexual Offences; Implementation of National Strategic Plan on Gender Based Violence & Femicide.
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