(a) (i) According to the CATHSSETA report, there were 778 tour guide learner applications from the legacy data, which was transferred into the new system. 1 230 New applications of tour guide learners were processed on the new system.
(ii) Training providers were requested to upload documents to the system, as well as submit hard copies as a security measure during the implementation of the system. At that stage, CATHSSETA needed to ensure that the system functioned properly in relation to the management of learner documents.
(b) The SETA is considering the physical submission of documents to be optional and stakeholders will be advised accordingly.