(1) This matter relates to 28 552 records that were withdrawn by the errant code in question. These applications were linked to 11 572 applicants during the 2020 application cycle, as the system allowed the applicant to submit more than one application.
(a) Not applicable.
(b) Not applicable.
(c) Currently of these 11 572 applicants, 10 461 applicants have a funded status and 1 111 applicants have not been funded due to the application not having met requirements during filtering, validation or evaluation.
It should be noted that the errant piece of code had no impact on the disbursement processing of these records. Once the issue had been identified by NSFAS and corrective action had been taken, processing of these records commenced as per normal. Furthermore, it should be noted that the issue was detected as early as November 2019 and the correction of all records impacted by the issue had been corrected byMarch 2020.
(2) Given that NSFAS identified the issue in November 2019 and corrected these records in a proactive manner, no further assistance was provided to these students.