SARS administers the Customs and Excise Act and does not perform immigration functions at places of entry or exit.
Processing times per location are not available as the customs declaration processing system is centralized. Import and export declarations are submitted electronically to customs, processed electronically and released electronically by customs.
The historic data is not readily available and involves an extensive process of data extraction due to the current system design. The average turnaround time consistently over the last several years is less than a minute.
For 2019, the average processing time for electronic import and export declarations on which there is no impediment to the release, i.e. detention for inspection purposes, was 39 seconds. In other words, service providers who submitted electronic declarations to Customs received an electronic release message from customs within 39 seconds of submission, on average.
It is to be noted that more than 70% of all cargo are cleared prior to arrival.