(1)What was the reason for the technical problems experienced by the call centre of the Unemployment Insurance Fund as announced on Tuesday, 2 March 2021;
(2) whether the specified technical problems were resolved; if not, (a) what is the reason for the delay and (b) by what date will the call centre be operational again; if so, (i) how long did it take to resolve and (ii) from what date was the call centre fully operational again?