1. a). Domestic Worker Cases
Sector |
Received |
Inspected |
Compliant |
Not Compliant |
Scheduled |
Cancelled |
Domestic |
25 699 |
3289 |
2958 |
331 |
3954 |
473 |
(i) The statistics for the Lockdown period (Quarters 1 & 2 of the 2020/21 Financial Year is still being verified and interrogated.
(ii) The Department does not maintain statistics in respect of sexual assault cases as these are criminal matters.
(iii) The Department does not maintain statistics in respect of rape cases as these are criminal matters.
(b) In reference to national Minimum Wage (NMW) Cases, 7 days is the turnaround time to resolve the issue. Unfortunately, due to Covid - 19 Pandemic, Inspectors had to undertake Administrative Inspections (working from home) which made adherence to this time-limit difficult.
(c) The statistics for the Lockdown period (Quarters 1 & 2 of the 2020/21 Financial Year is still being verified and interrogated.
(2) Yes, complaints were made through the Impimpa Hotline. Since the inception of the Impimpa Hotline in March 2020, 178 000 cases have been reported
(3) To ensure the effective monitoring and enforcement of the national minimum wage, my department developed a reporting line to allow workers to report cases of non-compliance with the national minimum wage without any cost to them which I subsequently launched on the 5th March 2020.
To recognise the Batho Pele principle of openness and transparency and to hold us accountable on whether the cases reported on the reporting line were resolved within the stipulated time-frames, a dashboard was built to extract data from the system. The data would then be published on the department’s website on a weekly basis.The data was subsequently published on the website but that was unfortunately halted as a result of the Covid-19 lockdown.
4. The success of this hotline was very much dependent on properly marketingit to ensure that it is communicated to all employees. My department therefore engaged GCIS to arrange for the marketing and advertising of this NMW Impimpa reporting line.
It was therefore crucial to use different media platforms in order to ensure that the information on the system reached all the intended beneficiaries. The department therefore made use of about six media platforms (print, radio, taxi rank advertising, train station advertising, television and social media) amounting to R21 620 000 00 to cover the cost of marketing and advertising of the NMW Impimpa hotline.
(5) The department made use of six media platforms (print, radio, taxi rank advertising, train station advertising, television and social media) amounting to R21 620 000 00 to ensure that the message is delivered to all stakeholders.
Since the launch of the NMW Impimpa hotline in March, employees have been making use of this service as to date about 178 000 cases were recorded on the NMW Impimpa dashboardbut it has unfortunately been temporarily put on hold as the department has received more numbers than anticipated which has put the department on pressure with regards to funding.