. They needed more training in new and refresher courses. . They needed to be trained on analysing of documents and computer training. . Specialised units were prioritized and it would be better if detectives could receive the same attention. . There were more opportunities of promotions in other areas of SAPS, for example, of 18 recent promotions in the province, only one detective was promoted. . The working environment was not encouraging. Some computers were not connected to the main frames. . Detectives who left for other units were not replaced. . Because of shortage of staff in the unit there were 30 outstanding warrants of arrests. . There were only two phone lines in the unit and they were sharing a cell phone. . The unit needed a GPS in order to be able to locate complainants' addresses.