11. Reduce The Burden Of Diseases From Communicable Diseases

Key interventions include:

. Establish a National Public Health Institute to reform and strengthen the capacity of National Institute of Communicable Diseases (NICD) over the MTEF; . Improve access to cataract surgery to at least 1500 operations per million population in all nine provinces; . Increase the cervical cancer screening coverage from 55% in 2011/12 to at least 60% by 2015/16; and . Decrease the incidence of malaria from 0.58 cases per 1000 population in 2011/12 to at least 0.45 per 1000 population at risk in 2014/15, in keeping with the target to eliminate malaria by 2018.

12. IMPROVE QUALITY OF HEALTH SERVICES Key interventions include:

. Improve complaint resolution by ensuring that at least 85% of all resolved complaints have a turnaround time within 25 days; . Develop and implement standardized protocol for conducting patient satisfaction surveys; . Increase the number of districts supported by Facility Improvement teams to 20; . Ensure gap assessment are conducted at all health facilities by 2015/16 (30% facilities to be assessed during 2013/14); and . Fully establish the Office of Health Standards Compliance by 2015/16.