1. INTRODUCTION 1.1 The mandate of the Portfolio Committee on Public Service and Administration is to, amongst others, consider legislation referred to it; conduct oversight of any organ of state and constitutional institutions falling within its portfolio; facilitate appointment of candidates to entities; consider budget allocations to the respective departments and entities falling within the ambit of public service and administration. 1.2 The mandate is achieved through passing legislation, overseeing Government action, and facilitating public and international participation. Section 42(3) of the Constitution of the Republic of South Africa (1996) states that the National Assembly is elected to represent the people and to ensure government by the people under the Constitution. The National Assembly does this by choosing the President, by providing a national forum for consideration of issues, by passing legislation, and by scrutinising and overseeing executive action. 1.3 In line with its constitutional responsibility of overseeing executive action, the Portfolio Committee on Public service and Administration (the Committee) undertook an oversight visit of entities falling within its oversight portfolio, to assess the state of provision of services to the people of South Africa. For the Gauteng (24 -26 July) oversight visit, the multi-party delegation from the Portfolio Committee on Public Service and Administration consisted of the following members: 1. Mrs. JC Moloi-Moropa, ANC (Chairperson and Leader of the Delegation) 2. Mr D Ximbi, ANC 3. Ms MC Mohale, ANC 4. Mr E Nyekemba, ANC (Acting Whip) 5. Ms Maluleka, ANC 6. Ms D Boshigo, ANC 7. Mr SJF Marais, DA 8. Prof CT Msimanga, IFP 9. Mr L Ramatlakane, COPE